Blog / Product

ProFundCom Product & Service Notification 20th May 2018

Published: 20 May, 2018

GDPR Update
Impact:
 Significant
Section: Core Platform
Description: Have have made some core internal changes to our Information Security Policy which have been updated in our documentation. In summary these are

– All devices, desktop and laptops will have bio-metric access by May 25th 2018
– Use of Flash drives, Memory sticks and USB sticks have been banned
– All files with personal data of any description have been encrypted and password protected
– Printing of client personal data is banned
– No laptops or desktops are to have any client sensitive data or files. These are all stored on our private cloud – encrypted and password protected

All our policy documents are available on request from gdpr@profundcom.net

Drag and Drop Responsive Template Editor Released
Impact: Moderate
Section: Template Designer
Description: The new Drag and Drop Template editor is now available. The new editor retains all the functionality of the previous editors with the additional ability to generate responsive emails across multiple email clients and devices. If you require a demonstration of the new editor, please drop us a note via our helpdesk.

Relationship Manager – Sending Individual Emails
Impact: Minimal
Section: Relationship Manager
Description: We have changed the options for a contact in the Relationship Manager for sending emails. Individual emails can be sent via ProFundCom to be tracked or via Outlook in which case they will not be tracked.

Helpdesk access within the Platform
Impact: Minimal
Section: Core Platform
Description: The ProFundCom helpdesk can now be accessed from within the platform. We are also using a new system to signpost various new features. The point at which you can access the helpdesk will be highlighted when you next login to the platform.

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