I want to echo all of your other clients’ feedback that your support responses are always so timely and appreciated – which I really think also differentiates you from the much larger players out there (ticket in queue and you’re waiting 5 days to hear back!)
Support Statistics (updated 15/7/2020)
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Availability Statistics (updated 16/7/2020)
Availability Statistics (updated 23/12/2019)
What's Happening
REPLAY::Digital Marketing Transformation 2020: What Have We Learned and What’s Next?
Read nowREPLAY::Is Digital Marketing the New Normal for Hedge Funds?
Read nowREPLAY::ProFundCom Webinar::Five Ways to Raise AuM Using Data Science in Your Digital Marketing
Read nowREPLAY::ProFundCom Webinar::Five Ways to Improve Marketing and Sales Alignment Post COVID-19
Read nowREPLAY::ProFundCom Webinar::The New Normal; Three Ways Wealth Managers Should Be Using Digital Marketing Right Now
Read nowProFundCom Webinar::The New Normal; Three Ways Wealth Managers Should Be Using Digital Marketing Right Now
Read nowREPLAY::ProFundCom Webinar::Getting the most out of Marketing Automation in Finance
Read nowProFundCom Webinar::Getting the most out of Marketing Automation in Finance
Read nowProduct Updates
Product & Service Notification 29th July 2020
Read nowProduct & Service Notification 11th July 2020
Read nowProFundCom Product & Service Notification 30th May 2020
Read nowProFundCom Featured App: Lead Deck
Read nowProFundCom Adds Zoom Webinar and Meeting Integration to the ProFundCom AppStore
Read nowProFundCom Product & Service Notification 12th April 2020
Read nowProFundCom Releases Digital Marketing Benchmark Service for Asset Managers, Hedge Funds and Wealth Managers
Read nowProFundCom Product & Service Notification 8th February 2020
Read nowHere to help
ProFundCom support is available during UK and US (EST) business hours.
Onboarding
All our new customers go through on-boarding to become fully-functional users of ProFundCom. Your Account Manager will help you migrate successfully from your previous supplier, supporting you with all the knowledge and skills you require.
Training
A lot of effort has gone into making ProFundCom really simple whilst at the same time has a huge depth of functionality. Contact your Account Manager to arrange specific on-line or on-premise training.
Custom Technical Solutions
While the ProFundCom platform plays nicely with other technology systems via the API, we understand that sometimes you need something a little more bespoke. That’s where our Custom Technical Solutions team can help. Our integrations specialists can help integrate ProFundCom into your existing or legacy systems.
Fully managed services
ProFundCom can be out-sourced as much or as little of your processes as required – design, build, testing, automations and execution of your email campaigns – leaving you to concentrate on raising and preserving investments.
ProFundCom's goal is to be the most responsive partner to our clients. Our team is dedicated to not only provide on-going support but to provide best practice and thought leadership around digital marketing.
Charles Barnick, Founder, ProFundCom
Support
Use the form below to raise a support ticket.