REQUEST A DEMO

Insanely Great Support

Support is definitely our ‘magic’. The human at the end of the call. Not an electronic switchboard you get stuck in. Or a tech support web form you know will get lost in the ether or a junk mail folder. The instant solutions that come from speaking directly to the developers (not a badly trained call centre in another country). The personal touch of a business that cares.

RAISE A SUPPORT TICKET VIEW YOUR TICKETS

Support Statistics ()

 

 

 

Availability Statistics ()

Availability Statistics (updated 23/12/2019)

What's Happening

WEBINAR::Stop Wasting Hours on Fund Marketing Templates

Read now

REPLAY::Your Data Is Lying::Misleading Metrics in Fund Marketing

Read now

Join the AI Innovation Conversation at Revenue Revolution This Summer

Read now

REPLAY::Joined-Up Investor Engagement: What It Actually Looks Like in Practice

Read now

REPLAY::Why Are Most Hedge Fund Marketing Teams Still Operating Like It’s 1998?

Read now

REPLAY::How Leading Managers Use Engagement Data to Prioritise the Right Allocators

Read now

REPLAY::10 Proven Practices of Exceptional Fund Marketers

Read now

Fund Marketing In 2025: What’s Really Changed – and What Hasn’t

Read now
More Events News

Product Updates

ProFundCom Product & Service Notification 28th May 2026

Read now

ProFundCom Product & Service Notification 28th April 2026

Read now

ProFundCom Product & Service Notification 28th March 2026

Read now

ProFundCom Product & Service Notification 28th February 2026

Read now

ProFundCom Product & Service Notification 28th January 2026

Read now

ProFundCom Product & Service Notification 28th November 2025

Read now

Database Migration to Amazon RDS 9.0 for Enhanced Performance and Security

Read now

ProFundCom Product & Service Notification 28th October 2025

Read now
More Product News

SUPPORT

Here to help

ProFundCom support is available during UK and US (EST) business hours.

Onboarding

Onboarding

All our new customers go through on-boarding to become fully-functional users of ProFundCom. Your Account Manager will help you migrate successfully from your previous supplier, supporting you with all the knowledge and skills you require.

Training

Training

A lot of effort has gone into making ProFundCom really simple whilst at the same time has a huge depth of functionality. Contact your Account Manager to arrange specific on-line or on-premise training.

Custom Technical Solutions

Custom Technical Solutions

While the ProFundCom platform plays nicely with other technology systems via the API, we understand that sometimes you need something a little more bespoke. That’s where our Custom Technical Solutions team can help. Our integrations specialists can help integrate ProFundCom into your existing or legacy systems.

Fully managed services

Fully managed services

ProFundCom can be out-sourced as much or as little of your processes as required – design, build, testing, automations and execution of your email campaigns – leaving you to concentrate on raising and preserving investments.

ProFundCom’s goal is to be the most responsive partner to our clients. Our team is dedicated to not only provide on-going support but to provide best practice and thought leadership around digital marketing.
Charles Barnick, Founder, ProFundCom