Insanely Great Support
Support Statistics (updated 12/08/2019)
What's Happening
ProFundCom Webinar::How our clients are using automation, AI and machine learning to raise AuM
Read nowProFundCom congratulates the winners of this year’s annual WealthBriefing European awards – Sponsored by ProFundCom
Read nowJoin ProFundCom at the WealthBriefing European Awards 2019
Read nowProFundCom Webinar – Using New Trends in Digital Marketing to Raise Assets
Read nowThe best ProFundCom Webinar Replays from 2018
Read nowProFundCom Webinar: Is Digital Marketing the Saviour of Underperforming Funds?
Read nowHow to boost your AuM with Integrated Marketing 2.0 – Webinar Summary and Replay
Read nowProFundCom Webinar: Marketing Integration in Finance – Essential for raising AuM and determining ROI
Read nowProduct Updates
ProFundCom Releases Connector for PowerBI and Tableau
Read nowProFundCom Product & Service Notification 19th May 2019
Read nowProFundCom Product & Service Notification 4th April 2019
Read nowProtecting ProFundCom from breached passwords
Read nowProFundCom Product & Service Notification 11th March 2019
Read nowProFundCom Adobe App integrates Adobe Creative Cloud
Read nowProFundCom Product & Service Notification 31st December 2018
Read nowProFundCom Product & Service Notification 17th December 2018
Read nowHere to help
ProFundCom support is available during UK and US (EST) business hours.
Onboarding
All our new customers go through on-boarding to become fully-functional users of ProFundCom. Your Account Manager will help you migrate successfully from your previous supplier, supporting you with all the knowledge and skills you require.
Training
A lot of effort has gone into making ProFundCom really simple whilst at the same time has a huge depth of functionality. Contact your Account Manager to arrange specific on-line or on-premise training.
Custom Technical Solutions
While the ProFundCom platform plays nicely with other technology systems via the API, we understand that sometimes you need something a little more bespoke. That’s where our Custom Technical Solutions team can help. Our integrations specialists can help integrate ProFundCom into your existing or legacy systems.
Fully managed services
ProFundCom can be out-sourced as much or as little of your processes as required – design, build, testing, automations and execution of your email campaigns – leaving you to concentrate on raising and preserving investments.
ProFundCom's goal is to be the most responsive partner to our clients. Our team is dedicated to not only provide on-going support but to provide best practice and thought leadership around digital marketing.
Charles Barnick, Founder, ProFundCom
Support
Use the form below to raise a support ticket.