DMARC Failures and What To Do About Them
DMARC (Domain-based Message Authentication, Reporting & Conformance) is a security protocol that helps prevent email spoofing and phishing.
In Simple Terms:
- It tells email providers how to handle emails that fail authentication checks (SPF & DKIM).
- It helps protect your domain from being used in spam or phishing attacks.
- It provides reports so you can see who is sending emails using your domain.
How It Works:
- SPF Check – Verifies if the email is sent from an authorized server.
- DKIM Check – Confirms the email hasn’t been tampered with.
- DMARC Policy – If SPF & DKIM fail, the receiving email provider follows your DMARC rule:
None
→ Let the email through (just monitor).Quarantine
→ Mark it as spam.Reject
→ Block it entirely.
Why It Matters:
- Stops spammers from faking emails from your domain.
- Improves email deliverability and trust.
- Gives you visibility into email activity through DMARC reports.
A small set of DMARC failures in a large mailing campaign can happen for several reasons. Here are some common causes:
1. Forwarding Without ARC (Authenticated Received Chain)
- If your emails are forwarded by intermediate servers that do not use ARC, the original SPF and DKIM authentication may break, causing DMARC failures.
- Some recipients might be using email providers that modify the headers or content slightly, invalidating DKIM signatures.
2. SPF Alignment Issues
- If the email is sent through a third-party email service (e.g., Mailchimp, SendGrid), the return-path domain might not match your From domain, leading to SPF misalignment.
- Ensure the email service provider is authorized via SPF records (include:thirdparty.com).
3. DKIM Signature Breakage
- Some email providers may modify parts of the message (e.g., subject line encoding, extra headers) after sending, which can break DKIM validation.
- Ensure your DKIM signature uses a relaxed canonicalization setting (
c=relaxed/relaxed
).
4. Mailing List Modifications
- If your email passes through a mailing list (Google Groups, Listserv, etc.), the list might modify the email (adding a footer, subject tags, etc.), breaking DKIM.
- Some mailing lists rewrite the From address (to something like
via list@example.com
) to prevent DMARC failures, but not all do.
5. DMARC Policy at Recipient Side
- Some receiving email providers might have stricter DMARC evaluation, rejecting emails that would otherwise pass at other providers.
- This can cause a few failures in a large campaign if some ISPs enforce DMARC more strictly than others.
6. Temporary DNS Issues
- If the recipient’s mail server queries your SPF/DKIM/DMARC records during an outage or delay, it may fail verification.
7. Spoofing or Interference
- Some failures could be due to unauthorized parties attempting to spoof your domain.
- Review the failure reports carefully to ensure they originate from your legitimate mail servers.
How to Troubleshoot?
- Check DMARC reports to identify which ISPs and recipients are failing.
- Use tools like dmarcian, MXToolbox, or Postmark to analyze your domain’s authentication setup.
- Ensure you’re using both SPF and DKIM with proper alignment.
- Consider enabling ARC support if forwarding is a major factor.