Published: 22 June, 2022

Security Update – Multi-Factor Authentication

ProFundCom has selected Google Authenticator to provide secure, robust Multi-Factor Authentication. You just need to install Google Authenticator on your phone or PC and follow the instructions on the screen when ProFundCom prompts you for Multi-Factor Authentication.

Here is how to enable Multi-Factor Authentication:

  • You will receive an email with the subject “ProFundCom Account Password Reset
  • Click on the link “Set Your Password Here
  • You will be prompted to enter a new password. Click on Reset Password
  • Open Google Authenticator on your phone or browser. To get Google Authenticator: On a phone: Go to AppStore/Google Play and search “Google Authenticator” and install Google Authenticator. This must be installed before you continue
  • Scan the QR Code on Google Authenticator or enter the code generated on your phone into the browser. Click on remember this browser if prompted
  • That should log you into ProFundCom

Should you have any queries please log them on the helpdesk and we will resolve them for you.

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