Blog / Product

Product & Service Notification 11th July 2020

Published: 10 July, 2020

As a user of the ProFundCom platform, we want to notify you that there have been some changes to the platform. We will be sending these notifications every time there are updates to the platform.


Template Sentiment Analysis
Impact: Medium
Section: Platform
Description:

With the ProFundCom Sentiment analyser, users can automatically detect the sentiment of the communications they are sending out. The monitor automatically tags emails in the platform once they have been created or have recently been saved. Sentiment analysis is the interpretation and classification of emotions in your communications and is classed as:

  • positive (+),
  • negative (-)  or
  • neutral(=)


The classification is done by analysing the text data using advance text analysis techniques based on AI and Machine Learning.

Why Perform Sentiment Analysis?


 

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